Tracking information will be updated online one business day after your order has been shipped.ĭelivery days exclude Saturday, Sunday, and observed holidays.
If you have not received your goods within 10 days of purchase and our team has not reached out to you, please contact us below.Īll deliveries shipped with UPS are carbon neutral. If we are experiencing an unexpected delay in fulfilling your order, we will notify you promptly. Orders placed on Friday after 12PM PST and over the weekend will begin processing on the following Monday, and orders placed on holidays will be processed the following business day.ĭuring peak shopping periods, processing times may exceed 3-4 business days. We aim to process all orders as soon as possible and dispatch your order within 1-2 business days of purchase. Import duties and taxes are nonrefundable as they are collected by the country's customs authorities. Import duties and taxes are not included in the shipping price at checkout. Orders shipping to Canada require customs clearance, and the shipment may be subject to duty and import taxes. Once your purchase has been completed, a confirmation e-mail with your order number will be sent to the email address that we have on file for you.
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